Maze Freight Solutions
Effective Date: February 23, 2026

Maze Freight Solutions (“Company,” “we,” “our,” or “us”) is a Kansas-based freight brokerage and logistics coordination company. We are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit mazefreightsolutions.com, use our services, or communicate with us, including via SMS messaging.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Full name

• Business name

• Email address

• Telephone number

• Billing and payment information

• Shipment details (pickup and delivery locations, freight information)

• Any information voluntarily submitted via website forms, email, or phone

B. Automatically Collected Information

• IP address

• Browser type and version

• Device information

• Website usage data

• Cookies and analytics data

2. Purpose of Information Collection

We collect information to:

• Provide freight brokerage and logistics services

• Coordinate pickups and deliveries

• Send shipment updates and appointment reminders

• Respond to customer inquiries

• Process billing and payments

• Improve website functionality and service offerings

• Communicate via SMS (with your consent)

• Comply with legal and regulatory requirements

3. How We Share Information

Maze Freight Solutions does not sell, rent, or trade personal information.

We may share information only with:

• Carriers and logistics partners necessary to fulfill shipments

• Service providers assisting with business operations (such as payment processors or CRM systems)

• Government or regulatory authorities when legally required

SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliate company for marketing purposes.

4. SMS Consent & Communications

If you provide consent to receive SMS messages from Maze Freight Solutions, you may receive messages related to:

• Freight pickup and delivery updates

• Appointment confirmations

• Billing notifications

• Follow-up communications regarding shipments

Example Message:
“Hello, this is Maze Freight Solutions with a reminder regarding your freight pickup scheduled for [Date]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency

Message frequency may vary depending on service activity. You may receive up to 2–4 messages per week related to your shipments or account.

Fees

Standard message and data rates may apply based on your mobile carrier plan.

Opt-Out

You may opt out at any time by replying STOP to any message received.

Help

For assistance, reply HELP or contact us at:
customerservice@mazefreightsolutions.com

5. Your Rights and Choices

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (subject to legal or contractual obligations)

• Withdraw consent to SMS communications at any time

To exercise these rights, contact:
customerservice@mazefreightsolutions.com

6. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites. Maze Freight Solutions is not responsible for the privacy practices of external sites.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Maintain business records

• Comply with federal and Kansas state legal requirements

• Resolve disputes and enforce agreements

9. Children’s Privacy

Our services are intended for business use and are not directed toward individuals under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Information

Maze Freight Solutions
State of Kansas, United States
Website: mazefreightsolutions.com
Email: customerservice@mazefreightsolutions.com

TERMS AND CONDITIONS

Maze Freight Solutions
Effective Date: February 23, 2026

These Terms and Conditions (“Terms”) govern your use of mazefreightsolutions.com and the services provided by Maze Freight Solutions, a Kansas-based company.

By accessing our website or using our services, you agree to these Terms.

1. Website Use

You agree to use this website only for lawful business purposes and not for fraudulent or unauthorized activities.

2. Freight Brokerage Services

Maze Freight Solutions provides freight brokerage and logistics coordination services. Specific shipments may be governed by separate contracts, rate confirmations, or broker-carrier agreements.

3. Limitation of Liability

To the fullest extent permitted under Kansas law, Maze Freight Solutions shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of this website or services.

4. Intellectual Property

All website content, including logos, text, graphics, and materials, is the property of Maze Freight Solutions and may not be reproduced without written permission.

5. SMS Terms & Conditions

SMS Consent Communication

Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive SMS messages from Maze Freight Solutions, you may receive:

• Shipment updates

• Appointment reminders

• Billing notifications

• Operational follow-ups

Message Frequency

Message frequency may vary. You may receive up to 2–4 messages per week depending on shipment activity.

Potential Fees

Standard message and data rates may apply according to your carrier plan.

Opt-In Methods

You may opt in to receive SMS messages by:

• Providing verbal consent during a call

• Submitting an online form

Opt-Out Method

You may opt out at any time by replying STOP to any message. You may also contact us at customerservice@mazefreightsolutions.com to request removal.

Help

For assistance, reply HELP or contact:
customerservice@mazefreightsolutions.com

Standard Messaging Disclosures

• Message and data rates may apply.

• You can opt out at any time by texting “STOP.”

• For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.

• Message frequency may vary.

6. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Kansas, without regard to conflict of law principles.

7. Modifications

Maze Freight Solutions reserves the right to update these Terms at any time. Updates will be posted with a revised effective date.